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Practical Quality Assurance System for Small Organisations (PQASSO)
PQASSO is a quality assurance system designed specifically for small and medium sized organisations, providing a step by step approach to identifying what your organisation does well and what could be improved. It aims to help you plan and handle change, stimulate new ideas and fresh ways of thinking.
PQASSO covers twelve quality standards and promotes continuous improvement through self assessment including:
- Planning for quality
- Governance
- Management
- User centred service
- Staff and volunteers
- Training and development
- Managing money
- Managing resources
- Managing activities
- Networking and partnerships
- Monitoring
- Evaluation and results
We have accredited PQASSO Mentors at Latitude who can help your organisation implement the PQASSO quality assurance systems.
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